Thank you for playing Joker Blast. We build casual and puzzle games that respect your privacy. This Privacy Policy details our practices for data collection, usage, and retention in connection with Joker Blast.
1. Information We Collect
We operate on privacy-by-design. We only access or collect the bare minimum parameters necessary to keep the gameplay stable, safe, and fun.
- Information You Voluntarily Provide: Joker Blast is an offline-friendly game. We do not require accounts, profiles, registration, or social sign-ins. However, if you choose to email our support center, we collect your email address and any support query details you voluntarity submit.
- Automatically Collected Diagnostics: To ensure that the game displays perfectly and does not crash, we may collect technical hardware specs (device manufacturer, CPU type, OS version, and game performance logs). This contains no personally identifiable information (PII).
2. How We Use Your Information
We use this information strictly for the following purposes:
- To maintain and improve the puzzle gameplay experience.
- To research, identify, and resolve app stability issues.
- To respond to and troubleshoot any customer support requests.
- To verify device compatibility.
💡 Core Transparency Notice
Joker Blast runs 100% locally. We do not have user tracking servers, ad-network profiling databases, or custom telemetry systems. Your levels and achievements remain locked safely on your own hardware.
3. Data Retention and Deletion Policy
We have instituted a transparent data retention protocol to ensure we do not retain information longer than required for operational maintenance.
| Data Type | Storage Location | Retention Duration | Purpose & Deletion Method |
|---|---|---|---|
| Gameplay Progress & Local Achievements | On-Device Local Storage | Indefinite (controlled by you) | Stores your scores and levels locally. Removing the application or clearing storage instantly deletes this data permanently. |
| Technical Logs & Crash Reports | Secure Developer Console Platforms (Google Play Console) | Maximum of 90 days | Helps us resolve bugs. Automatically deleted or fully anonymized after 90 days. |
| Customer Support Communications | Secure Email Server Archive | Maximum of 180 days | Maintains support history. Deleted permanently within 180 days after resolution of the query, unless required for legal compliance. |
If you want us to manually delete your email thread before our 180-day archive expiration, please submit a deletion request to the support contact in Section 8.
4. Information Sharing
We do not sell, rent, or trade your data. Anonymized logs are only shared with trusted platforms (e.g. Google Developer Services) to detect performance bugs, and they are legally required to keep this data safe. We may also disclose data in rare cases under strict legal obligations.
5. Children's Privacy
Joker Blast is a family puzzle game suitable for all ages. We do not knowingly collect personal data from children under 13. If any parent discovers their child under 13 has emailed us, please notify us, and we will delete that message and email address immediately.
6. Your Choices and Rights
No matter where you live, you have the right to request access, correction, or deletion of any email support messages you have sent us. We will fulfill all valid requests within 30 days.
7. Changes to This Privacy Policy
We may update this policy to reflect new development designs or compliance rules. We will update the effective date at the top. We encourage players to review this page periodically.
8. Contact Us
For any questions or data deletion requests, reach out to our team at:
Email Support: 524744851@qq.com
Publisher: ToyJoyGames Data Protection Team